CTC TECHNOLOGY LIMITED (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This combined Privacy Policy and Terms of Service outlines how we collect, use, disclose, and safeguard your data, as well as the terms under which you may access and use our games, websites, and related services (“Services”).
CTC TECHNOLOGY LIMITED is fully committed to protecting your personal data and complying with applicable data protection laws worldwide. We have implemented robust privacy practices, technical safeguards, and internal processes to ensure lawful, fair, and transparent handling of your data.
We are the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. Under this Terms of Service & Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile applications, access and/or play our games, or interact with our Services.
Privacy Policy
This Privacy Policy ensures your data is handled responsibly and in accordance with Google Play’s requirements. If you have further questions or need clarification, feel free to contact us at contact@ctctechnologyltd.com.
1. Information We Collect
Personal Data Collected Directly from You
We process your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you. We collect the following information you provide in connection with our Services:
- Information collected via our customer support channels: when you interact with us via our customer support provider, we ask you to provide your username and email, and any information you choose to provide to allow us to assist you like Game ID, team/club name, device brand and model, advertising ID, transaction records or device language.
- Information you provide when using the Games: when you play the Games, we may ask you to choose a username.
- Feedback and ratings you provide relating to our Services.
Information we collect automatically through the Services
We collect several different types of information for various purposes to provide and improve our Service to you, including:
- Log Information: We log information about your use of the Services, including the type of device you use, the features you use, access times and your location based on your Internet Protocol ("IP").
- Device Information: We collect information about the device you use to access the Services, including information about the device manufacture, device model, device's OS, time zone of device, language of device.
- Device identifiers: We collect online identifiers of the device you use to access the Services, including IDFA, Google Ads ID, Google Play Account ID.
- Usage Information: We collect information relating to your use of the Services, including your game progress, scores, achievements and interactions with other players.
- Consumption information: We collect information about your consumption habits relating to your use of the Services.
Information we collect from third-parties
If you log into the Services using a third-party site or platform such as Facebook, Apple Game Center and Google Sign-In, we access information about you from that site or platform in accordance with their authorization procedures. Learn more about their policies:
- Facebook: Privacy Policy
- Game Center: Terms & Privacy
- Google Play Games: Privacy Policy
2. How We Use Your Data
- To provide and maintain the Services and the game experience;
- To enable us to optimize our Services for you and for the device that you are using, as well as to deliver customized in-game events, offers and promotions;
- To communicate with you regarding App-related information, technical notices, updates, and support;
- To detect, prevent and address technical issues and bugs;
- To serve advertising and enable players to communicate with each other.
3. Your rights & Options
We are committed to protecting your privacy and ensuring transparency. You have the right to know whether your personal information is shared or sold, as well as to whom and for what purposes. To submit an opt-out request, please contact us at contact@ctctechnologyltd.com with the subject line "Data Inquiry".
User Rights Under the CCPA, VCDPA, and GDPR:
- CCPA (California): Request to know data collected, deletion, opt-out of sales, non-discrimination.
- VCDPA (Virginia): Access, correct, delete, obtain copy, opt-out of processing for targeted ads.
- GDPR (EU): Right to access, rectification, deletion, portability, withdrawal of consent, object to processing.
4. Sharing & Selling of Data
Do We Sell Your Data? We do not sell your personal data. If this changes in the future, we will notify you and provide you with the opportunity to opt-out.
Do We Share Your Data? We may share your personal data with trusted service providers, such as those helping us with analytics or advertising, or for business transactions like mergers.
5. Children
Use of the Services is limited to users aged 13 years and above (16 years and above in the EEA). We use children’s information only to provide app features, support internal operations, and comply with legal obligations. We do not use it for marketing or advertising.
Caregivers have the right to review, stop collection, or request deletion of their child’s personal information by contacting us.
6. Payments
We use third-party services for payment processing (e.g., Apple Store In-App Payments, Google Play In-App Payments). We do not store or collect your payment card details. YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND OR ANY REASON THAT YOU WILL NOT RECEIVE MONEY FOR UNUSED VIRTUAL RESOURCES WHEN AN ACCOUNT IS CLOSED.
7. Data Controller and DPO
Data Controller & DPO: CTC TECHNOLOGY LIMITED.
For inquiries and privacy-related questions, contact contact@ctctechnologyltd.com.
Terms of Service
11. Acceptance of Terms
By accessing or using the services provided by CTC TECHNOLOGY LIMITED, including but not limited to visiting our website or downloading and using our applications (collectively referred to as "Services"), you agree to be bound by these Terms of Service. If you do not agree, you must not use our Services and should uninstall any applications.
12. Dispute Resolution
Any disputes arising out of or related to these Terms of Service or your use of the Services shall be resolved through binding arbitration, in accordance with the rules of the relevant arbitration authority in your jurisdiction. By using our Services, you waive the right to participate in class action lawsuits.
13. Force Majeure & Relationship
CTC TECHNOLOGY LIMITED shall not be liable for any delay or failure in performance due to events beyond our reasonable control. Nothing contained in these Terms of Service shall be construed as creating any agency, partnership, joint venture, or employment relationship.